A&S Learning Design & Technology Knowledge Base

Making Changes to Your Reservation

Updated

Changing Your Reservation Time

Step 1. Click on the link in your reservation confirmation email.

Screenshot of email with reservation confirmation email.

Step 2. Select Edit Booking.

Screenshot of booking reservation page with an arrow pointing to  "Edit Booking"

Step 3. Change the date and/or time of your reservation.

Screenshot of booking reservation editing screen with an arrow pointing to the Start date.

Step 4. Select Update to reflect the changes.

Screenshot of the booking reservation editing screen with an arrow pointing to "Update" button.

Step 5. Verify your booking details and click Submit to finalize your changes.

Screenshot of the booking reservation editing screen with an arrow pointing to "Submit" button.
Adding Items to Your Reservation

Watch the following video to learn how to add additional equipment to an existing reservation.

You cannot add items to a reservation that you have already checked out

Canceling Your Reservation

You can cancel your reservation by going to the dashboard and selecting Active Bookings.

Screenshot of user's dashboard menu with "4 active bookings" highlighted

From your list of bookings, select the reference number of the reservation you want to cancel.

Screenshot of list of user's bookings with the first booking reference number circled in red.

Next you’ll see Booking tasks on the right-hand side of the screen. Select Delete booking. You can also use Cancel items if you only have one item, or want to remove one item from a list of items you want to keep on your reservation.

Screenshot of booking tasks menu options

Further questions about reservations may be directed to Media  Studio consultants during regular studio hours, or you can email Jessica Weaver-Kenney ([email protected]).

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