UVA A&S Student Technical Support
Consider copying & pasting relevant sections of this information into your “course overview” section on UVACollab.
ITS (Technical Support)
Priority phone support will be given via 434-924-HELP for faculty or students who are in an online class or attempting to connect to one that is starting soon. If you are in an online class or trying to join one, please use 434-924-HELP.
- https://in.virginia.edu/helpdesk not in an online class, contact the ITS Help Desk (chat, email, or online)
- Virginia.zoom.us is the resource for UVA Zoom support (in ITS)
- Zoom's own Help Center is excellent (to search 'how to' questions)
UVACollab Support
Kaltura (Personal Capture / Media Gallery / My Media)
Panopto (Lecture Capture)
VoiceThread
- How do I use VoiceThread in Collab
- How do I comment on a Voicethread
- How do I create a VoiceThread
- How do I navigate a VoiceThread
- How do I add a slide to VoiceThread
*VoiceThread should ONLY be used in Google Chrome or Mozilla Firefox browsers*
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